EXTENDED GUARANTEE SERVICES FOR cSAR3D
SPEAG offers a comprehensive support & maintenance service for cSAR3D. The agreement includes extensive calibration plus many more benefits, some of which are listed below. If you are interested in receiving a sample contract, please send your request to info@speag.swiss.
| Annual recalibration for all communication bands and modes up to 6 GHz; | ||||
| Discount of 50% on any other calibrations not included above; | ||||
|
Remote technical support, system troubleshooting and instruction to personnel, typically within 24 hours (excluding weekends and holidays) and identification of the problem and initiation of corrective actions within 3 days on average; |
||||
|
In the event that remote support cannot resolve the problem, SPEAG will send, upon request, replacement components for the duration of the repair period; |
||||
| Maintenance and repair for both hardware and software; | ||||
|
Regular web training and distribution of technical information as well as notification of revisions, modifications, and enhancements; |
||||
| Discount of 25% for revisions and modifications of the current version of the system beyond updates; | ||||
| Free replacement items for the time during which the system is in Zurich for repair or recalibration; | ||||
