SUPPORT CONTRACT
Support & Maintenance DASY
EXTENDED GUARANTEE SERVICES FOR DASY
SPEAG offers a comprehensive support & maintenance service for the entire DASY system. The agreement guarantees minimal down-time of the system plus many more benefits, some of which are listed below. If you are interested in receiving a sample contract, please send your request to info@speag.swiss.
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Remote technical support, system troubleshooting, and instruction of personnel within 24 hours (excluding weekends and holidays); |
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In the event that remote support cannot resolve the problem, replacement components will be sent immediately at no extra cost; |
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| Repairs and updates are included in the agreement; | ||||
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Regular web training and distribution of technical information as well as notification of system revisions, modifications, and enhancements; |
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| Discount of 25% on revisions and modifications of the current version of the system beyond updates; | ||||
| Discount of 30% on all calibration fees; | ||||
| Discount of 25% on the loan fee for replacement items during calibration. | ||||
